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Frequently Asked Questions

01. Do you provide transportation from the airport to all the hotels in Aruba?

Yes, we provide airport transportation by bus to the following locations: Amsterdam Manor, Aruba Beach Club, Aruba Beach Villas, Aruba Surfside Marina, Arubiana Inn, Barcelo Resort, Blue Residences, Blue Village, Boardwalk Boutique Hotel, Brickel Bay Beach Club, Bubali Bliss Studios, Bucuti & Tara Beach Resort, Camacuri Apartments, Caribbean Palm Village, Casa del Mar Beach Resort, Coconut Inn, Costa Linda Beach Resort, Divi Aruba All Inclusive, Divi Village Golf & Beach Resort, Divi Dutch Village Beach Resort, Divi Aruba Phoenix, Gold Coast, Harmony Apartments, Hilton Resort, Holiday Inn Sunspree Resort, Hyatt Regency, La cabana, La Quinta Beach Resort, Manchebo Beach Resort, Marriott Resort, Marriott's Aruba Surf Club, Marriott's Aruba Ocean Club, MVC Eagle Beach, Oceania Condos, Paradie Beach Villas, Perle D'or, Playa Linda Beach Resort, Quality Apartments, Renaissance Ocean Suites, Renaissance Marina, RIU Antillas, RIU Palace, Sasaki Apartments, Sunset Beach Studios, Talk of the Town, Tamarijn Aruba All-Inclusive, The Mill Resort & Suites, The Ritz Carlton, Tierra del Sol Resort and Tropicana Resort & Casino.

For all other locations, private transportation is needed.

02. How often do the buses run?

Our buses meet every arriving and departing flight at the airport.

03. Do I need to reconfirm my return transfer from the hotel back to the airport?

Yes you do, otherwise you will not be picked up. Upon arrival our Representative at the airport will hand you a return ticket which contains simple-to-follow instructions on how to reconfirm your transportation back to the airport. This can be done at any of our locations right after arrival on Aruba.

04. I will be staying at two different hotels during my stay in Aruba. Is there a difference in the price?

No the price for the return transfer will stay the same, as long as it's a hotel or apartment included in our transportation list (see question 1). Just make sure to reconfirm your return transfer after arrival on Aruba so we have your correct location and departure time.

05. Do I have to pre-book transportation prior to arriving in Aruba?

Yes, all bus or private transportation from the airport to hotels must be pre-reserved and prepaid prior to arriving in Aruba. Click on the BOOK NOW button to reserve your bus transportation.

06. How long in advance do I need to reserve and pay for transportation prior to arriving in Aruba?

At least 3 days prior to your arrival.

07. Do you offer private transfers from the airport to the hotels?

Yes we offer round-trip transfers from the airport to all accommodations in Aruba in private vehicles. This service includes meet and greet at the airport upon arrival and the vehicle will be exclusively yours during the transfer. If you wish to book this, please contact us via info@depalmtours.com.

08. How long is the bus ride from the airport to the hotel?

Usually it takes anywhere between 20 minutes to 40 minutes depending on which hotel you are staying at.

09. Are your buses modern and air-conditioned?

Yes our buses are Volvo buses and fully air-conditioned. For pictures visit our Gallery on the Transportation page.

10. How early do we need to be at airport on the day of departure?

3 hours prior to departure time as mandated by the airlines.



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